1. What tasks can a Virtual Assistant help with?
A Virtual Assistant can support with admin tasks like email and diary management, data entry, research, customer follow-ups, document formatting, CRM updates, and etc. - depending on your business needs.
4. How is time tracked and billed?
Time is tracked using tools like Clockify. For accuracy and fairness, time is rounded up to the nearest 15 minutes per task. A clear breakdown is provided in your monthly timesheet along with the invoice.
2. How do I know if my business needs a VA?
If you're feeling overwhelmed with daily admin, missing key follow-ups, or want to focus on higher-value work, it may be a good time to bring in a Virtual Assistant for support.
5. Is my data safe when working with a VA?
Yes. we follow strict data protection practices, use secure tools such as MFA, Private Wi-Fi, Strong password protection, and can sign an NDA. I also work in the NHS, handling sensitive data under strict confidentiality.
3. What are your rates and payment terms?
We offer flexible retainer packages and one-off project pricing. Retainers are paid upfront at the start of each month. For one-time work, invoicing is done on completion or in advance - depending on the project.
6. Do you offer both one-off and ongoing support?
Yes. We work with clients on both short-term projects and long-term ongoing support - depending on what suits your business best. Ongoing support has various pricing options. For more info, please visit Pricing page.